Dr Mary C. Lacity is Curators’ Professor of Information Systems at the University of Missouri, St Louis.
She is also a Certified Outsourcing Professional ®, Co-editor of the Palgrave Macmillan Series: Work, Technology, and Globalization, Senior Editor of MIS Quarterly Executive and Journal of Information Technology Teaching Cases and on the Editorial Boards for Journal of Information Technology, MIS Quarterly Executive, Journal of Strategic Information Systems, IEEE Transactions on Engineering Management, and Strategic Outsourcing: An International Journal.
Dr Lacity was inducted into the IAOP’s Outsourcing Hall of Fame in 2014, and received the 2000 World Outsourcing Achievement Award sponsored by PricewaterhouseCoopers and Michael Corbett and Associates.
She has co-authored 22 books, most recently Nine Keys to World-Class Business Process Outsourcing (Bloomsbury, 2015) and The Rise of Legal Services Outsourcing (Bloomsbury, 2014). Dr Lacity’s publications have appeared in the Harvard Business Review, Sloan Management Review, MIS Quarterly, IEEE Computer, Communications of the ACM, and many other academic and practitioner outlets.