Consistent with our focus on empirical research and analysis, Knowledge Capital Partners is engaged in understanding how buyers and advisors assess and select tools and platforms for Intelligent Process Automation (IPA). We have developed a short proprietary survey to help us measure when and how buyers and advisors calculate the comparative Total Cost of Ownership (TCO) among the various offerings available in the marketplace.
Each survey is brief – 11 multiple-choice questions – and can easily be completed in a few minutes. Please help us in this important work by completing the survey; if you would like an early copy of the results there is a field at the end of the survey where you can enter your e-mail address. We take your privacy very seriously, and are committed protecting any personal information.
Results will also be published as part of a 6-part series on best practices for successful RPA implementation, supported by Blue Prism. For background please see the report we published in January on benchmarking the Blue Prism customer experience opposite.