A major part of our advisory work is focused on the key drivers of intelligent automation and identifying and leveraging retained core capabilities for collaborative partnering, in this field.for developing expertise, evaluating and selecting technology, designing effective governance, building the innovation ecosystem, needed for successful outcomes.

We help clients to design effective multilateral service delivery strategies, and build sustainable, socially responsible service provider relationships to manage change, manage risk and manage reputation. We help develop the organization’s innovation and impact agenda and streamline cost and performance for shared stakeholder value.We also provide relationship review, expert testimony and facilitation services for conflict resolution.

We undertake client assignments on a global basis to meet specific goals. Recent examples include:

  • Helping a major bank determine its sustainable sourcing and automation strategy

  • Providing thought leadership assets to several service provider companies

  • Providing workshops on start up and launch for companies in several industries

  • Facilitating skills analysis for a major insurance company 

  • A strategic review of service needs and the provider landscape for a major UK utility

  • Helping a major public agency plan its next generation operations strategy

  • Advising an Emirates financial authority on large-scale outsourcing

  • Advising an Asia Pacific energy company on its digital business infrastructure


  • Advising an African industry agency on its marketing and reputation management