Decision making about the future of work now demands knowledge rooted in real world experience. Knowledge that addresses the impact of new technology on all stakeholders, presented without fear or favour so that we can all understand and prepare for change.
research and publications
RPA - Benchmarking the Client Experience
With market adoption of Robotic Process Automation reaching levels that support rigorous quantitative measurement and analysis, KCP has developed proprietary research tools and assessment models with the goal of establishing evidence-based performance benchmarks to inform technology selection and deployment. This report summarizes the experience of Blue Prism clients gathered from two quantitative surveys conducted March through November 2017.
RPA In Context - How Are We Doing?
Robotic Process Automation is hot. Why? And why now? We discover that you need to look at the past, as much as the present, for the real answers.
Robotic Process Automation
With market adoption of Robotic Process Automation reaching levels that support rigorous quantitative measurement and analysis, Knowledge Capital Partners has developed proprietary research tools and assessment models with the goal of establishing evidence-based performance benchmarks to inform technology selection and deployment. This interim report summarizes the experience of Blue Prism clients gathered from early data; further data gathering is underway for a final report in Q4 2017.
International Association of Outsourcing Professionals (IAOP)
Writing exclusively for IAOP's Pulse Magazine, Knowledge Capital Partner, John Hindle, explores the growing importance of Standards in today's technology driven world.
The 12 Best Practices in Contract Management
Today’s procurement organisation is under constant change, as organisations move from a traditional pyramid structure to a diamond-shaped one. Strategic sourcing, category management, and supplier relationship management are all part of today’s procurement kit bag.
Not only does procurement need to buy better, manage demand better, and understand markets better, it now has to manage the contracts that it puts in place.
Business Continuity Management: From Risk To Resilience
The researchers at Knowledge Capital Partners aim to assess the current and long-term developments and impacts of business continuity management practices on client organizations. New adopters want to know whatthe effective practices really are. Those who have incurred disruptions in business continuity want to know what to do better next time. Mature adopters want to learn about advanced practices.